Legal
Last updated: March 2026
Privacy Policy
1. Information We Collect
When you use our website or make a booking request, we may collect personal information including your name, email address, phone number, and booking preferences. We also collect usage data through cookies and similar technologies to improve our services.
[Expand with specific data categories: payment information if applicable, device data, IP addresses, and any third-party data sources.]
2. How We Use Your Information
We use your information to process booking requests, communicate about your reservation, improve our services, and send relevant updates about ZEN+ Residences (with your consent). We do not sell your personal data to third parties.
[Detail all specific purposes, legal bases for processing under GDPR, and data retention periods.]
3. Data Sharing & Third Parties
We may share your data with trusted service providers who assist in operating our website, processing payments, or managing bookings. All third parties are contractually obligated to protect your data.
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4. Cookies
Our website uses essential cookies to ensure proper functionality and analytics cookies to understand how visitors interact with our site. You can manage your cookie preferences through your browser settings.
[Provide a detailed cookie table listing each cookie, its purpose, and expiration. Add a cookie consent mechanism.]
5. Your Rights
Under applicable data protection laws (including GDPR), you have the right to access, rectify, delete, or port your personal data. You may also withdraw consent or object to processing at any time by contacting us at hello@zenpl.us.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
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Terms & Conditions
1. Acceptance of Terms
By accessing and using the ZEN+ Residences website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.
2. Booking & Reservations
All bookings are subject to availability and confirmation by ZEN+ Residences. A booking request does not guarantee a reservation until confirmed via email. Pricing, minimum stay requirements, and cancellation policies will be communicated at the time of confirmation.
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3. Use of Premises
Guests are expected to treat each residence and its contents with care and respect. The artwork displayed is part of the residence experience and must not be removed, altered, or damaged. Guests are liable for any damage caused during their stay.
[Expand with house rules, noise policies, guest limits, pet policies, and smoking policies.]
4. Intellectual Property
All content on this website — including text, images, logos, and artwork reproductions — is the property of ZEN+ Residences or its licensors and may not be reproduced without prior written consent.
5. Limitation of Liability
ZEN+ Residences shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services, to the fullest extent permitted by applicable law.
[Have this reviewed by a legal professional for your specific jurisdictions: UK, Spain, Slovenia, India, and Italy.]
6. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [specify jurisdiction]. Any disputes shall be subject to the exclusive jurisdiction of the courts of [specify jurisdiction].
[Determine the appropriate governing law given your multi-country operation. Consider adding jurisdiction-specific clauses for each residence location.]
7. Contact
For any questions regarding these terms, please contact us at hello@zenpl.us.